For the final paper I would like to write something about the design of my team for the CHI student competition problem. It’s about helping the homeless people. We’re aiming at helping the 211 service specialist to make better recommendations on the social services to the homeless people, through a better designed computer recommendation application. (211 service is a nation-wide call-for-help service. People can call for help on: food, housing, transportation, financial assistance, etc. The specialist will recommend corresponding social service agencies to the clients.)
I am thinking of using structuralism approaches to analyze some existing recommendation systems (music recommendation, book recommendation, movie recommendation, etc), and maybe also some phenomenological concepts which can be applied here. Hopefully I can get some useful ideas about designing the recommendation system for the 211 service from this analysis.
My concern is, is it too broad to study recommendation systems in different areas? Would it be better to study only the existing book recommendation systems (or music,or movie)?